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Our Tours

Are Black Cab Heritage Tours private?
Yes. All our tours are 100% private. Each cab can accommodate up to 6 passengers, so your tour is personal, comfortable and story-filled
When do you recommend doing a city highlights tour?
We recommend scheduling a city highlights tour on the first or second day after your arrival in London. This gives you a rich overview of the city and helps you decide which landmarks or experiences you want to explore in depth during the rest of your trip.
Which attractions are included in the city highlights tours?

Depending on the tour duration.

Premier Classic 4-hour tour: you will cover an overview of London, the City of Westminster, Parliament Square, Westminster Abbey, Buckingham Palace, St James’s Palace, Mayfair, Trafalgar Square, Piccadilly Circus, St Paul’s Cathedral, Tower Bridge, Tower of London viewing points, and Shakespeare Globe.

Ultimate 6-hour tour: you will cover all the stops from the 4-hour tour, plus Kensington Palace, Hyde Park, Marble Arch, Mayfair North, the Old City of London, including Guildhall Yard, Livery Halls, Leadenhall Market, the Roman Wall, and Abbey Road.

Extended 8-hour tour: you will cover all the stops in the 6-hour tour plus an in-depth exploration of sights, musical and film locations of interest with a 1-hour Lunch break.

Does my tour include visits or tickets to attractions?

This tour has been designed as the perfect way to see many London landmarks in a short amount of time by the hand of a knowledgeable driver guide without entering any attractions so you can cover a lot more ground on tour.

You will have time for photo opportunities and short walks in iconic sights to see most of London, but you won't need any tickets in advance.

The tours are fully customisable, so feel free to tell your guide on the day what you would like to see and not to miss.

Can I customise my tour?
Absolutely. All tours are fully customisable, from must-see landmarks to hidden gems. For journeys outside central London, please contact us prior to booking so we can tailor the itinerary.
What’s unique about your tours compared with buses or group tours?

Our tours are private, adaptive and led by accredited London cabbies — meaning you get local stories, flexibility and an intimate experience.

The best tours in London don’t just visit the landmarks and points of interest, they bring the city to life through the stories, and the characters who tell them.

Will we be inside the vehicle for the entire tour? Can we have breaks?
On all our tours, you will have time for photo opportunities, stopping for short walks to iconic sights and to see most of London. You won't need any tickets in advance, and you can let your driver know whenever you want to stop for a break.
What are the pickup and drop off locations for our tours?
Pickup is included from your accommodation within 5 km of Embankment Station. If you need service outside of the 5km range, please get in touch with us to get a recommended meeting location.
Can I get picked up at the airport for my tours?
Our London Tours include pickup and drop off only from Central London. To arrange a pickup from the airport, please contact us directly so we can customise your experience.
Are airport transfers included in tours?
Airport transfers are available as stand-alone services or add-ons.
Are tours priced per person or per vehicle?
Our tours are priced per cab and it can accommodate up to 6 passengers per vehicle.
My group is larger than 6 passengers, what can I do?
Due to vehicle and insurance restrictions, each cab can accommodate up to 6 people regardless of the age of the passengers. If your party is larger than 6, it would require you to book additional Cabs.
Can I book online?

Yes. You can securely book your private London tour directly through our website in just a few simple steps.

Once your booking is received, you’ll receive confirmation along with all the details you need for your experience.

If you’re interested in a bespoke tour, have a specific vehicle request, require a particular language, or are planning something special, we recommend contacting us directly before booking so we can craft the experience around you.

Prefer a personal touch? You’re always welcome to reach out, we’re happy to help design your perfect London story.

How do I book a tour?

Booking your private London tour is simple:

  1. Online: Select your preferred tour, date, and time on our website, then complete the secure booking form.
  2. Custom or Bespoke Tours: If you want a fully tailored itinerary, a specific cab, or have special requests, contact us directly via email or phone, and we’ll craft your perfect London story.

Once your booking is confirmed, you’ll receive all the details you need to enjoy your Black Cab Heritage Tour.

Can I pay online?

Yes! All our tours can be securely paid online at the time of booking.

We accept major credit and debit cards, and payment confirmation is sent instantly, giving you peace of mind.

For bespoke tours, group bookings, or special requests, you can also contact us directly to arrange payment and tailor your experience.

Can I extend the tour?

Absolutely! Our private London tours are fully flexible, ranging from 4 to 11 hours, so you can customise the experience to suit your interests and schedule.

Whether you want to linger at a favourite landmark, add a hidden gem, or explore a nearby attraction, we’ll work with you to design your perfect day in London.

To request an extension or tailor your tour, please let us know at the time of booking and we will adjust the itinerary to your preferences.

What is a layover tour?

A layover tour is a private, customised experience designed for travellers with limited time between flights, trains, or cruises.

Instead of sitting in an airport or rushing through the city, you can step into London and make the most of every hour.

Our licensed London Cabbie-Guides will pick you up, guide you through iconic landmarks, hidden gems, or even full-day excursions, depending on your schedule, and ensure you return on time for your onward journey.

Whether it’s a quick Windsor Castle visit, a stroll through Stonehenge, or a taste of the English countryside, a layover tour transforms transit time into an immersive, story-filled London experience.

Do your tours operate all year round?
Yes — tours run throughout the year.
Can we request specific landmarks?
Of course — personalised tours are our speciality.
Do guides provide photography stops?
Yes — tours include scheduled stops for photos and personalised snapshots.
Are gratuities included?
Gratuities are not included but deeply appreciated.
How far in advance must I book?
We recommend booking early, especially for full-day themed tours and private transfers.

Our cabs

Are black cabs wheelchair accessible?
Yes, our Cabs are fully accessible with ramps, secure straps for wheelchairs, with most heights fitting into the rear of the cab. Including electric wheelchairs.
Are black cabs pet-friendly?
Service dogs are welcome, small dogs may be accommodated by prior arrangement.
How many people can go onboard a black cab?
Up to 6 people
Are child and booster seats available?
Yes, they are available. Please reach out at the time of booking to ensure the child seat is booked and allocated with your booking
Can I bring food inside the cab?

To maintain comfort and cleanliness, food is not allowed while travelling in the cab.

Your Cabbie-Guide will be delighted to recommend and stop at carefully selected local cafés, pubs, or restaurants along your route, tailored to your tastes and preferences.

What type of Cab will we have for our tour?

Our fleet includes the iconic TXE (electric black cab), TX4, Dynamo, and Mercedes Vito vehicles.

Most of our fleet is fully electric (TXE), offering a quiet, smooth, zero-emission ride with the signature panoramic glass roof. We also operate TX4 and Dynamo black cabs, as well as spacious Mercedes Vito vehicles for extended journeys outside London.

Vehicle colours may vary and include classic black, white, or grey.

  • Up to 5 guests: TX4 or Dynamo
  • Up to 6 guests: TXE or Mercedes Vito (ideal for day trips beyond London)

If you have a specific vehicle preference, please let us know at the time of booking and we will do our very best to accommodate your request (subject to availability).

Our cabbie guides

Are your guides licensed and Knowledge qualified?

Yes. Every one of our Cabbie-Guides is a fully licensed London black cab driver who has passed The Knowledge of London, one of the world’s most rigorous navigation qualifications, covering over 20,000 landmarks and 25,000 streets.

But we go further.

In addition to mastering The Knowledge, our guides are qualified tour guides and experienced storytellers. They don’t simply know where to drive, they know why each place matters.

This means you’re not just travelling with a driver.
You’re exploring London with a licensed professional who understands the city’s history, hidden corners, remarkable characters, and defining moments.

It’s the difference between being shown London… and truly experiencing it.

Can your Guides take us inside attractions?

Our Cabbie-Guides are licensed London taxi drivers and qualified tour guides, but they are not licensed Blue Badge guides, which means they do not guide inside paid attractions or museums.

However, they will:

  • Provide expert commentary before you enter
  • Share the stories, context, and hidden details that bring the site to life
  • Recommend what to prioritise inside
  • Arrange convenient drop-off and collection points

Many guests tell us this combination gives them the best of both worlds: rich storytelling throughout the journey, plus the freedom to explore key attractions at their own pace.

What languages do your guides speak?

All of our tours are delivered in English.

We do have a limited number of guides who speak additional languages. If you require a specific language, please let us know at the time of booking and we will do our very best to accommodate your request (subject to availability).

Advance notice gives us the best chance of matching you with the right guide.

Contact us

Email customer support at
contact@blackcabheritagetours.co.uk
WhatsApp and SMS available